Frequently Asked Questions

Who is BRANCH for?

Right now, BRANCH is strictly serving individuals, families, and staff directly affected by the Apalachee High School tragedy. Our focus is on walking alongside this community in the long road of healing and recovery.

How do I get started?

 If you or someone you love has been impacted and are looking for support, please visit our Referral Form. This is the first step in connecting with our care team. Once submitted, a navigator will follow up to create a personalized path forward.

What kind of support do you offer?

We provide a wide range of services, including mental health counseling, trauma-informed care, family support, case management, group sessions, and access to holistic healing options. Visit our Programs page for more information.

Is BRANCH faith-based?

All services at BRANCH are open and available to everyone regardless of faith background. You will be treated with compassion, dignity, and respect- no matter your beliefs.


Can I still get support if I’m not ready for counseling?

Yes. Our team understands that healing looks different for everyone. Even if you're not ready for formal counseling, our navigators can help connect you to other resources, support groups, or simply a listening ear.

Is there a cost?

All services are currently provided at no cost to individuals affected by the Apalachee High School shooting, thanks to the generosity of donors, community partners and grants.